User Manual

A high level introduction to Sayzo, India's hyperlocal task marketplace: who it is for, the two roles of Task Giver and Task Doer, and how a task moves from posting to matching, agreement, escrow payment and completion.

How to create your Sayzo account, sign in with a one-time passcode, verify your mobile and email, and get set up. Everyone starts as a Task Giver and can switch to Task Doer later in the app.

How to complete onboarding and build a trustworthy Sayzo profile: add your details, skills and credentials, verify your identity with DigiLocker, add tax details, and edit your profile later. Explains what gets verified and why it matters for trust and matching.

A complete guide for Task Givers to post a task with the AI assistant or the manual form, choose visibility, review applicants, select a Task Doer, and manage the task through funding, milestones, completion, reviews, and cancellation.

A complete guide for Task Doers on Sayzo: browsing and filtering available tasks, applying with a proposal, tracking your applications, getting matched, getting paid through escrow, and building your reputation.

How Sayzo connects Task Givers and Task Doers: automatic AI matching versus manual applications, the matching screen with its live map and countdown, the percentage match score on each profile, and how an accepted match turns into a conversation.

How to message, schedule and call on Sayzo: using in-app chat, the activity timeline, and voice or video calls, plus how moderation and escrow keep your conversations and payments safe on the platform.

How money works on Sayzo: paying for a task, holding it safely in escrow, releasing payment on completion, milestones, invoices, and withdrawing earnings to your UPI or bank account.

How Sayzo keeps you safe: identity verification and badges, your account standing, safety guidelines for working and communicating, prohibited task categories, and how to report a user or a task.

How to get help on Sayzo: search the FAQs, cancel a task, track refunds from escrow, raise and follow a dispute, report a task or user, view your cases, and reach live support.

How to manage your Sayzo account day to day: enabling and reading notifications, finding your way around the app, switching between the Task Giver and Task Doer views, updating your location, email and phone, and signing out.

Quick answers to the most common questions about getting started, posting and doing tasks, matching, payments and escrow, safety and verification, and your account on Sayzo.