For Task Givers: Posting and Managing Tasks

For Task Givers

As a Task Giver, you post work on Sayzo and stay in control of it from start to finish. You can describe what you need in plain language and let the AI assistant draft the details for you, or fill in the form yourself. Either way, you review everything before it goes live.

Once a task is posted, you review interested Task Doers, pick the right person, and release payment safely. Your money is held in Sayzo escrow and is released to the Task Doer only when you approve the delivery, so no one is paid in advance. For the full picture of fees, funding, and refunds, see Payments, Escrow and Payouts. For how candidates are scored and surfaced, see Matching and Skill Scoring.

This section walks you through posting a task, choosing who can see it, reviewing applicants, selecting a Task Doer, using milestones, tracking status, completing and reviewing the work, and cancelling if you need to.

Posting a task with the AI assistant

Open the posting flow from the navigation: look for Post a Task, Post Task, or Post. The screen opens on the AI assistant by default, with an AI-Powered Task Posting badge and the heading What needs to get done today?

Describe your task in plain language and the AI will extract the details and pre-fill the form for you.

Type a description of what you need into the text box. A live counter shows your characters as N/1000.
Write at least 50 characters (the Send button stays disabled below this) and at most 1000 characters.
Press Send. A full-screen loader appears while the assistant composes your task.
When it finishes, the manual composer opens pre-filled at Step 1, where you can review and edit every field before continuing.

A few things to know about the assistant:

If the assistant is unavailable or times out, Sayzo shows Couldn't compose your task automatically. Opening the form instead. and opens the form with your typed text carried over as the description, so your input is never lost.
If your request describes something not permitted, the chat shows a message that it cannot be posted under Sayzo's policy, and the form does not open. See Trust, Safety and Verification for what is allowed.
If you would rather fill everything in yourself, use Create task manually at the bottom of the screen to open the form empty, with no AI call.

Filling in the task form

The composer is a four-step wizard: Task Details, Scope & Budget, Milestone Details, and Preview & Post. If the AI drafted your task, every field is pre-filled and you simply review and edit. Press Esc or use the close button to exit at any time.

Step 1: Task Details

Set the basics of your task. Defaults are shown in brackets.

Task Name and Task Description (both required).
Task Type: Online or Offline (default Online). Choose Offline if the work needs someone at a physical place.
Category (required): pick from the live category list.
Budget Type: Fixed or Hourly (default Fixed).
Timeline: a number with a Hours or Days unit toggle (default Days).
Experience Level: Beginner, Intermediate, or Expert (default Intermediate).
Project Type: One time or Ongoing (default One time).
Skills Required: type to search and add skills from the catalog. Only skills picked from the suggestions are attached. If you type something that does not match, you will see Choose a skill from the list and it is not saved.
Task Location (Offline tasks only): see the location notes below.

Select Next - Scope & Budget to continue. You must provide a task name, a description, and a category.

Step 2: Scope & Budget

This step defines what will be delivered and how much you will pay. Pre-filled sections are editable. You can also ask the assistant for help: Get AI scope suggestions reviews your description and Suggest a budget range estimates a fair budget from market rates and fills the field for you.

Project Overview (required).
Deliverables (required): a bulleted list, with a new bullet added each time you press Enter.
Payment Terms (required).
Budget (required): entered in rupees.
I have read and agree to the Scope of Work above (required): you must tick this to proceed. By agreeing, you commit to releasing payment upon satisfactory delivery.

The Continue button stays disabled until you tick the agreement checkbox. Together, the Project Overview, Deliverables, and Payment Terms make up your Scope of Work, which is what your Task Doer sees when they apply.

Setting a location for offline tasks

When Task Type is Offline, a Task Location picker appears. Sayzo is available in India only for now. You can set the location in three ways:

Tap Use my current location to use your device location.
Search a city or area in India in the search box.
Tap the map or drag the pin to fine-tune the exact spot.

Your chosen point is shown as a City, State label. An offline task needs a location before it can be posted.

Using milestones

Milestone Details is the optional third step. Milestones split your project into smaller segments, and you release payment after each one is completed and approved. If you do not need them, you can skip this step.

Add a milestone by filling in a Description, an optional Due Date, and an Amount in rupees.
Use Add more milestones to add as many rows as you need.
Leave an amount blank to auto-split: that milestone gets an even share of the budget left after the priced ones, with a minimum of one rupee each. The list shows the exact value that will post.
Select Next - Preview & Post when you are done.

Notes on milestones:

Only milestones that have a description are posted.
The total of your priced milestones cannot be more than your budget. If it is, posting fails with a message that the milestone amounts exceed the budget.
After posting, your Task Doer is the one who proposes and submits milestones from the chat, and you fund and approve them. See Reviewing milestones and releasing payment below.

Choosing visibility and posting

The final step, Preview & Post, shows a preview card of how your task will appear, runs an advisory content check, and lets you choose who can see the task. The footer reminds you that payment is released only on delivery and that the task is SAYZO escrow protected.

Under Visibility of your task, pick one of three options:

Public (default): all verified Task Doers near you can see and apply to the task immediately.
Private: only you and people you share the task with can see it. You share it using the Share action on the task, which gives you a private link to send to specific people.
Scheduled: choose a date and time and the task auto-publishes then. Once set, an Auto-publish on chip shows the time with an Edit link.

The Content check panel, labelled Sayzo Guidelines, runs automatically when you post. It is advisory only: it flags possible issues but never blocks your task. If your content is actually prohibited, you will instead see a Not allowed on Sayzo panel and the task is not created.

Review the preview and select your visibility.
Select Post the Task. The button shows Checking… during the content check, then Posting….
If anything required is missing, a message tells you what to fix (for example a task name and a valid budget, a description, a category, or a location for an offline task).

What happens after you post:

A new Public task takes you straight to the AI Matching screen with a countdown, where Sayzo surfaces nearby Task Doers.
Private and Scheduled tasks, and any edits, go to the task detail page instead.

Editing or publishing a task

You can edit a task only while it has no applications yet. As soon as the first applicant arrives, the edit option is replaced by review and matching actions.

In My Tasks, a task with no applications shows an Edit Task action that reopens the four-step composer, seeded from your existing task. On save, your changes are applied and you are taken to the task detail page.
On the task detail page, while a task is still a draft, the Original Budget has an inline edit pencil. Adjust it with the minus and plus steppers (in steps of one hundred rupees) and select Save.
If you posted a draft, open the task detail page and select Publish Task to move it into matching.

Reviewing applicants and selecting a Task Doer

After posting, manage your task from My Tasks, which has tabs for All Tasks, Active, In Matching, Completed, and Cancelled. Each task card shows a status pill such as Awaiting, AI Matching, N applied, In Progress, Completed, or Cancelled, with a matching action in the footer.

To review who is interested, open the matching screen from your task card (using Review when applications have arrived, or View Matches while matching is in progress). The screen has two tabs:

AI Matched: Task Doers surfaced by Sayzo's matching engine, each shown with a name, role, an orange % Score bar, skills, and distance. These cards are informational, so the Accept and Decline buttons here do not take action.
Manual Applications: real proposals submitted by Task Doers. These cards have working Decline and Accept buttons, plus a Message button when a chat exists so you can negotiate first.

To select a Task Doer:

Open the Manual Applications tab.
Review each applicant's name, role, score, skills, and distance.
Optionally use the Message button to discuss the work in chat.
Select Decline to reject an applicant, or Accept to select them.
On accept, the Task Doer is assigned, the task moves toward In Progress, and a chat is opened for the two of you.

For more on how matches and scores are generated, see Matching and Skill Scoring. For chatting and calling your Task Doer, see Chat and Calls.

Note: if the matching window ends with no interest, a Time Ended! message suggests increasing your task price or re-checking your task details. You can still review any applications afterward.

Funding, milestones, and releasing payment

Once a Task Doer is assigned, you fund the work and release payment as it is delivered. Money is held in Sayzo escrow and released only when you approve. This section covers the basics; see Payments, Escrow and Payouts for full detail on fees and GST.

Funding escrow

From the task detail page or the chat, find the Escrow card (it starts with a Pending badge) and select Fund Escrow.
The amount funded is the priced total of your task (your budget plus the platform fee and any tax).
Complete payment. On success the badge becomes Funded and shows the amount Held in escrow.

For milestone tasks, funding is progressive: you fund only the next unfunded milestone, and the one after it becomes fundable after you approve the current one. Future milestones are never charged automatically.

Reviewing milestones and releasing payment

Your Task Doer proposes and submits milestones from the chat. You fund them and approve the work.

When the Task Doer submits work, open the chat and use the Approve dropdown.
Choose Approve & Release to pay the Task Doer from escrow.
For a milestone task, this approves the submitted milestone, releases its amount, and advances to the next milestone. For a single-budget task, it releases the whole escrow.

Approving and releasing payment cannot be undone, so confirm the work is delivered as agreed before you release.

Refunding escrow

Before payment is released, you can return held funds to yourself:

On the Escrow card, select Refund.
The Refund Escrow form opens pre-filled with the full held amount, which you can edit (from one rupee up to the held amount).
Optionally add a reason, then select Confirm Refund.

Tracking status, completing, and reviewing

Each task in My Tasks carries a status pill so you always know where it stands:

Awaiting: no applications yet (or a draft not posted).
AI Matching or N applied: Task Doers are being matched or have applied; use View Matches or Review.
In Progress: a Task Doer is assigned and work is underway.
Completed: the work is done.
Cancelled: the task was cancelled.

A task is completed through your approvals and the release of escrow, rather than a separate complete button. Once a task is Completed, you can leave a review.

Rate and review your Task Doer

On a completed task in My Tasks, select Rate & Review.
Choose a rating from 1 to 5 stars (a rating is required).
Optionally write a comment about your experience.
Select Submit Review. A confirmation appears and closes shortly after.

Cancelling a task

If you no longer need a task, you can cancel it before it is completed. Cancelling is irreversible and notifies everyone who applied, so do this only when you are sure.

Open the cancel action from My Tasks (on a matching task) or from the chat.
In the Cancel this Task? confirmation, note the warning that it notifies all applicants and cannot be undone.
Select Keep Task to back out, or Yes, Cancel Task to confirm.
The task moves to the Cancelled tab.

There is no undo and no delete after cancelling. If your issue is with a Task Doer or a delivery rather than the task itself, see Help, Cancellations and Disputes.