← User Manual

Getting Started: Creating Your Account

For Everyone

Welcome to Sayzo. Getting started takes about two minutes, and there is no password to remember. Sayzo uses a one-time passcode (a 6-digit code) to sign you in securely, so all you need is your mobile number and email address.

This section walks you through creating your account, entering the code you receive, verifying both your mobile and your email, and signing back in later. You sign up once, and that single account lets you act as both a Task Giver (someone who posts work) and a Task Doer (someone who does work and earns). Everyone starts out as a Task Giver, and you can switch to Task Doer later from inside the app.

For details on completing your profile and identity check after sign up, see Your Profile and Verification. For how the two roles work day to day, see For Task Givers: Posting and Managing Tasks and For Task Doers: Finding and Doing Work.

What you need before you start

Have these ready before you begin. All of them are required to create an account.

  • Your Full Name, as you want it shown on Sayzo.
  • An Indian Mobile Number (a 10-digit number used with the +91 prefix).
  • An Email Address you can access right now, since you will need to open a code sent to it.
  • Your Date of Birth. You must be 18 or older to use Sayzo.

You do not need a password. Sayzo never asks you to create one. Instead, you confirm it is really you by entering a short code each time you sign in.

Creating your account

Open the sign up screen to begin. The page is titled Join SAYZO today and shows a short three-step progress bar at the top: Your Details, Verify Mobile, and Verify Email.

  1. Enter your Full Name.
  2. Enter your Mobile Number. The +91 prefix is fixed, so just type your 10 digits. Only digits are accepted.
  3. Enter your Email Address.
  4. Choose your Date of Birth using the Select date picker. If you pick a date that makes you under 18, you will see the message You must be 18 or older to sign up.
  5. Leave the terms agreement checkbox ticked. It reads: I agree to SAYZO's Terms of Service and Privacy Policy, and confirms that both your mobile and email will be verified.
  6. Tap Create Account. While it works, the button reads Creating Account...

The Create Account button stays disabled until your name and email are filled in, your mobile is exactly 10 digits, your date of birth shows you are 18 or older, and the terms box is ticked. Once you tap it, Sayzo registers your account and sends a 6-digit code to verify your mobile, then takes you to the code entry screen.

If your number or email is already registered

If the mobile number or email you entered already belongs to a Sayzo account, you will see: That email or phone number is already registered. Try signing in instead. In that case, use the Sign in option described below rather than creating a new account.

Entering your one-time passcode (OTP)

After you sign up or request a sign in, Sayzo sends you a 6-Digit OTP and shows the Enter the OTP screen. The screen confirms where the code was sent. For privacy, your mobile number is shown masked to the last two digits (for example, +91 •••••••10), while your email is shown in full.

  1. Type the 6-digit code into the six boxes. Each digit moves you forward automatically, and backspace moves you back.
  2. You can paste a copied 6-digit code, and it fills all six boxes at once.
  3. Tap Verify & Sign In. While it checks, the button reads Verifying...

The mobile code is sent to you over WhatsApp, and any email code is sent to your email inbox. The code is always 6 digits, and the Verify & Sign In button stays disabled until all six are entered.

Tap Change if you typed the wrong number or email and need to go back and correct it.

Verifying your email

Because you sign up with both a mobile number and an email, Sayzo confirms your email as a separate step right after you finish the mobile code. You will see the Email Verification screen titled Check your inbox, showing a masked version of your email (for example, ra•••@example.com).

  1. A 6-digit code is sent to your email automatically when this screen opens, so there is nothing extra to tap to send it.
  2. Open your email inbox and find the code.
  3. Type the 6-digit code into the boxes (the same auto-advance and paste behaviour applies here).
  4. Tap Verify Email & Continue. While it checks, the button reads Verifying...

If you need to correct your email address, tap Change. Your email is encrypted and never sold to third parties. After your email is verified, Sayzo guides you into setting up your basic profile and completing identity verification before you reach the app. Those steps are covered in Your Profile and Verification.

Signing back in later

Once your account exists, signing in again is quick. Open the sign in screen, titled Sign in to SAYZO, which works for both Task Givers and Task Doers.

  1. Choose how you want to receive your code using the toggle: Mobile Number or Email Address.
  2. For mobile, type your 10 digits after the fixed +91 prefix. Your code is sent over WhatsApp.
  3. For email, type your email address. Your code is sent to your inbox.
  4. Tap Send OTP. While it sends, the button reads Sending OTP...
  5. Enter the 6-digit code on the next screen and tap Verify & Sign In, exactly as during sign up.

Sayzo never creates an account during sign in. If you enter a number or email that has no account, you will see We couldn't find an account for that email or number. along with a Create your account button that takes you to sign up. If you already have an account, use the matching mobile number or email and you will get straight in.

If your code does not arrive

Codes usually arrive within a few seconds. If yours does not, try the following.

  • Wait for the resend timer. Each code screen shows a Resend in m:ss countdown, after which Resend OTP becomes tappable so you can request a fresh code. For sign in and sign up the countdown starts at about 43 seconds, and for the email step it starts at about 50 seconds.
  • For a mobile code, check your WhatsApp messages, since the mobile code is delivered there.
  • For an email code, check your email inbox, including spam or promotions folders.
  • On the code screen during sign in, you can tap Try email login instead to receive your code by email rather than mobile.
  • Double-check you entered the right number or email by tapping Change to go back and correct it.

If you enter a code that is too old, you may see Invalid or expired code. Please try again. Request a new code with Resend OTP and enter the latest one.

One account, both roles

You do not pick a role when you sign up. Everyone starts as a Task Giver by default, which lets you post tasks straight away. Whenever you want to do work and earn, you can switch to Task Doer from inside the app using the Giver and Doer toggle in the top bar.

Switching roles changes what you see in the app, such as posting tasks as a Giver versus browsing and applying for tasks as a Doer, but it is the same account either way. You can move between the two roles whenever you like. For what each role can do, see For Task Givers: Posting and Managing Tasks and For Task Doers: Finding and Doing Work.

If you are on the waitlist

Before Sayzo fully launches in your area, you may sign in successfully and then land on a screen that reads You're on the waitlist. This simply means the app is putting the finishing touches in place and launching very soon.

  • There is nothing else you need to do. Your account is already created and ready.
  • Sayzo will let you know by email and WhatsApp the moment it is ready for you.
  • You can tap Sign out at any time to return to the sign in screen.

If your account is ever suspended or paused, signing in shows a message asking you to contact support rather than a sign up prompt. In that situation, reach out to support for help, as covered in Help, Cancellations and Disputes.