Matching and Skill Scoring

Matching is how Sayzo brings the two sides of a task together. When you post a task as a Task Giver, Sayzo's matching engine looks for suitable Task Doers nearby and presents them to you on a dedicated AI Matching screen. As a Task Doer, you can also be surfaced as a match for tasks that fit your skills, and you can apply directly to tasks you find.

This section explains where the matching screen comes from, what you see on it, how the match score works, the difference between AI Matched results and Manual Applications, and how accepting someone moves you into a chat. For posting tasks, see For Task Givers: Posting and Managing Tasks. For finding and applying to work, see For Task Doers: Finding and Doing Work. For what happens after you agree on terms, see Chat and Calls and Payments, Escrow and Payouts.

How matching works at a glance

Sayzo offers two ways for a Task Giver and a Task Doer to connect:

• AI matching (automatic): After you post a public task, Sayzo's matching engine scans nearby verified Task Doers and surfaces those whose skills and proximity fit your task. These appear under the AI Matched tab on the matching screen.
• Manual applications: A Task Doer can apply to a task directly. These submissions appear under the Manual Applications tab and are the ones a Task Giver actually accepts or declines.

There is no manual versus automatic toggle to flip. Both happen in parallel: the engine produces AI matches, and Task Doers can apply on their own. Both groups show up side by side on the same screen so you can review everyone in one place.

Note: the matching engine itself (which Task Doers are chosen and how scores are calculated) runs on Sayzo's servers. The matching screen shows you the results.

Reaching the matching screen (Task Givers)

The AI Matching screen is tied to a single task. You reach it in a few ways:

• Automatically after posting: When you post a new public task, Sayzo takes you straight to the matching screen so you can watch matches arrive. Private or scheduled tasks, and edits to existing tasks, open the task details view instead of the matching screen.
• From My Tasks: Use the Review action on a task that has applications to return to its matching screen.
• From the home dashboard: New bid rows under Recent Updates link back to the matching screen for that task.

When you return to a task later (rather than arriving fresh from posting), the screen opens directly in its review state, showing applicants without a countdown.

What you see on the matching screen

The matching screen is built around a live map and a list of matched Task Doers. The main elements are:

• A map of nearby taskers: A map centered on your task's location, with a marker for Your Task and separate markers for the matched Task Doers around it. A small badge reads N verified tasker(s) nearby, or AI is scanning for taskers nearby while none have appeared yet.
• A matching window countdown: When a deadline is set, a header shows Matching window closes in with a counting-down MM:SS timer, prompting you to review profiles before time runs out. If no deadline is set, or you arrive in review mode, the countdown does not appear.
• A task summary: Your task title, a short description, the required skills, the budget, the duration, and whether it is Online or Offline.
• A list of matched Task Doers: Each entry is a card with a name, a role or title, a match score bar, skill chips, and a distance line.

How location and the map are used

The map centers on your task's location and plots each matched Task Doer around it. It is designed to tell you how close help is, while protecting each Task Doer's privacy.

• Real distance, not exact address: Each marker is placed at the Task Doer's true distance from your task, so you can see how near they are. A Task Doer's exact coordinates are private and are never shown.
• Direction is not meaningful: Because exact locations stay private, the direction a marker sits from your task is not real. Treat the map as a guide to distance only, not to where anyone lives.
• Distance on each card: Each profile card shows a line such as 3 km away, and adds Available now when that Task Doer is currently available.

The map centers using your task's saved location where available. You can zoom and recenter on your task using the on-map controls.

Understanding the match score

Every matched Task Doer card shows an orange bar labelled NN% Score, for example 82% Score. This is the match score for that Task Doer against your specific task.

• The score is a percentage from 0 to 100, shown as a filled bar, that reflects how well the Task Doer fits your task.
• A higher percentage indicates a stronger fit for your task. Use it alongside the skills, distance, role, and profile to decide who to consider.
• The score is specific to one task. The same Task Doer may score differently on a different task.

To see more about a person before deciding, open their profile from the card. For how verification and ratings appear on profiles, see Your Profile and Verification and Trust, Safety and Verification.

Skill levels and what the score is not

It is worth being clear about terminology, because Sayzo uses skill levels in some places but not as matching badges.

• There are no Beginner, Intermediate, or Expert badges on the matching screen. The only skill measure shown there is the numeric NN% Score bar described above.
• Skill levels exist elsewhere. When a Task Doer sets up their profile, they tag each skill with a proficiency such as Beginner, Intermediate, or Expert. When a Task Giver posts a task, they can set an Experience level for the work. These describe skills and tasks, but they are not the badge attached to a match.

So when you see a percentage next to a matched Task Doer, read it as a fit score for that task, not as a fixed rank or tier.

AI Matched versus Manual Applications (Task Givers)

Once the matching window has ended, or when you return to a task later, the screen shows applicants under two tabs:

• AI Matched: Task Doers surfaced automatically by the matching engine. This tab is for reviewing who fits your task.
• Manual Applications: Task Doers who applied to your task directly. This is the tab where you act on applicants.

To accept or decline an applicant:

1. Open the Manual Applications tab.
2. Review each applicant card: name, role or title, match score, skills, and distance.
3. Choose Accept followed by their first name to accept that Task Doer, or Decline to pass. While the action is processing, the button shows Accepting or Declining and is briefly disabled.
4. The list refreshes so the change is reflected. If something goes wrong, an error message appears at the top of the screen.

Note: on the AI Matched tab, Accept and Decline are shown but are not the working controls. To actually bring a Task Doer onto your task, use a Manual Application, that is, a Task Doer who has applied to your task directly.

From a match to a conversation

Matching is the start, not the commitment. Connecting with a Task Doer opens a conversation where you align on scope, price, and timeline before any money moves.

• When an applicant already has a conversation tied to your task, a message option appears on their card and opens that chat.
• Accepting a Task Doer from the Manual Applications tab moves things forward so you can discuss details together.
• Payment is never sent in advance. Once you are ready, your payment is held in escrow and is released only when you confirm the task is complete. See Payments, Escrow and Payouts for how this works, and Chat and Calls for messaging and calls.

Suggested tasks and the home dashboard

Your home dashboard adapts to your role and is where matching surfaces day to day.

As a Task Doer, you see a Suggested Tasks for You feed of tasks that fit your profile. You can open any of them to view details and apply, or choose See all to browse more. If the feed is empty, you see a prompt to complete your profile so you can be matched, since a fuller profile leads to better matches.

As a Task Giver, your dashboard shows your Active Tasks with All, Live, and Done filters, plus a Recent Updates panel. New bids appear there as rows such as a new bid on a task with the amount and the Task Doer's name, and each links back to that task's review screen so you can act on it quickly.

Both roles also see summary cards for active and completed tasks and, depending on your role, your Total Spent or Total Earned.

When no one accepts in time

If the matching window counts all the way down without a match being accepted, a Time Ended message appears. It explains that the task was shown to several Task Doers without an acceptance and suggests raising the task price or re-checking the task details.

You are not stuck. From there you can:

• Choose View My Task Details to dismiss the message and review any applications that did come in.
• Choose Back to Home to return to your dashboard.
• Revisit your task to raise the budget or clarify the details, then review applicants again.

For cancelling, getting help, or raising a dispute, see Help, Cancellations and Disputes.